The virtual switchboard for critic proof communication

The virtual switchboard for critic proof communication

The virtual switchboard for critic proof communication 1920 1080 Gruppo Xera

An efficient communication system to connect clients and collaborators.

For several years, a company operating in the large construction sector has been using a standard telephone switchboard, made up of about 130 extensions, for corporate communications.

This company operates in the large public and private construction works sector

2021

Virtual switchboard

3CX on cloud
VoIP Trunk
Training

Background

As the system became increasingly outdated and difficult to manage, the company began looking for a new solution that would offer additional functionality, maintain business continuity even outside the office, and improve disaster recovery options. In particular, the company was looking for a PBX that was easy to manage and maintain internally.

Solutions

After reviewing various options, it was 3CX that stood out the most, with its ample UC features, integration capabilities, scalability, and cost-effectiveness in terms of steadily reducing equipment and landline costs.

The customer received a cloud 3CX solution, without IP telephony devices, usable from smartphones, Web and Windows clients.

VoIP trunks were provided by Xera.

Xera also provided training to staff and contributors were very enthusiastic about the quick learning and the application’s ease of use.

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